Storm Drain Contractors NYC | ECO Service
Home services
Refrigerator repair
Washing machine repair
Ceiling Fan Repair
Chandelier installer
Commercial Electricians
Electrical Construction Companies
Electrical Outlet Installation
Electrical Panel Upgrade
Electrical Repairs
Electrical Wiring Upgrade
Emergency Electricians
Ev Charger Installation
Ev Charger Repair
Fuse Box Installation
Local Electricians
Low Voltage Contractors
Low Voltage Wiring
Replace Circuit Breaker Switch
Residential Electrical Services
Security Camera Install
Switch And Outlet Repair
Thermostat Installation — sub-categories
24 Hour Plumbers
Affordable Plumbing Services
Bathroom Plumbing
Commercial Plumbing Contractors
Emergency Plumbers
Garbage Disposal Installation — sub-categories
Gas lines — sub-categories
Kitchen Plumbing
Leak Detection — sub-categories
Local Plumbers
Plumbing Inspection
Plumbing Repair Services
Pool Plumbing Repair
Residential Plumbing Services
Specialty Plumbers
Toilet Installation — sub-categories
Washer Dryer Hookup Installation
Service catalog
(917) 514-4372
Mon–Fri: 8:00 am – 8:00 pm Saturday: 9:00 am – 5:00 pm Sunday: closed
123 Main St, Suite 200 Springfield, IL 62701 United States
Call
Storm Drain Contractors hero image

Storm Drain Contractors in NYC

NYC storm drain contractors handle clogged catch basins, broken pipes, and flooding across all five boroughs. Grease blockages, debris buildup, tree-root intrusion, and pipe collapse are cleared or repaired in one visit.

1-year
warranty
60-min
arrival
Licensed
techs
Storm Drain Contractors technician portrait
Services

Storm drain services we offer

Complete stormwater management solutions for NYC properties — residential and commercial.

Storm drain cleaning
Storm drain cleaning
Hydro-jetting and auger cleaning to remove debris, grease, and tree roots from storm drain lines. Restores full flow quickly.
Catch basin cleaning and repair
Catch basin cleaning and repair
Remove accumulated sediment and debris from catch basins. Repair cracked basins and replace grates to prevent street flooding.
Storm drain repair
Storm drain repair
Trenchless pipe repair using cured-in-place pipe (CIPP) lining or pipe bursting. Fix broken, collapsed, or leaking storm drain pipes without digging up your yard.
Storm drain installation
Storm drain installation
Install new storm drain systems for new construction or retrofits. Includes piping, catch basins, and connections to municipal storm sewers.
French drain installation
French drain installation
Install French drains to redirect groundwater away from foundations. Perforated pipe in gravel trench with filter fabric — prevents basement flooding.
Dry well installation
Dry well installation
Install dry wells to manage stormwater runoff. Collects water from downspouts and allows it to percolate into the ground, reducing flooding.
Sump pump installation and repair
Sump pump installation and repair
Install or replace pedestal and submersible sump pumps. Repair failed pumps, check valves, and discharge lines. Battery backup systems available.
Backwater valve installation
Backwater valve installation
Install backwater valves to prevent sewer backups during heavy rain. One-way valve allows outflow but blocks reverse flow from municipal lines.
Emergency storm drain service
Emergency storm drain service
24/7 emergency response for flooding, burst pipes, and collapsed drains. Same-day arrival within 60–90 minutes across all five boroughs.
Service rates

Transparent pricing, no hidden fees

Labor only — parts billed at our wholesale cost. Final quote after a free in-home diagnostic.

Service rates and warranty terms
Service Likely cause Price Warranty
Storm drain cleaning (hydro-jet) Clears tough clogs and roots from $350 1 year
Catch basin cleaning Removes debris and sediment from $250 1 year
Storm drain repair (trenchless) Fixes broken pipes without digging from $1,500 1 year
Storm drain installation New system for new construction or retrofit from $3,000 1 year
French drain installation Redirects groundwater away from foundation from $2,000 1 year
Dry well installation Manages runoff from downspouts from $1,500 1 year
Sump pump replacement Failed pump after heavy rain from $400 1 year
Backwater valve installation Prevents sewer backups from $1,200 1 year
Emergency storm drain service 24/7 response for flooding or collapse from $500 1 year
Video camera inspection Diagnose blockages and damage from $250 1 year
Downspout extension Redirect water away from foundation from $150 1 year
Catch basin grate replacement Damaged or missing grate from $100 1 year
Why choose us

Benefits of hiring Eco Service NY

Licensed, insured, and ready to solve your storm drain problems.

1-year warranty

All storm drain work is backed by a 1-year warranty on parts and labor. If anything goes wrong within 365 days, we return at no extra cost.

Same-day response

We offer same-day service with a 60–90 minute response for emergency flooding calls across all five boroughs. No waiting days for help.

Free diagnostic with repair

The diagnostic fee is waived when you book the repair. You only pay for the work needed — no hidden charges.

NY Master Plumber licensed

Our team holds NY Master Plumber licenses and is fully insured. You get professional work that meets NYC code requirements.

Video camera inspection

Every storm drain service includes a video camera inspection to pinpoint blockages, cracks, or root intrusion. No guesswork.

Trenchless repair options

We use cured-in-place pipe (CIPP) lining and pipe bursting to repair broken storm drains without digging up your yard, driveway, or sidewalk.

Hydro-jetting power

Hydro-jetting uses high-pressure water (up to 4,000 PSI) to blast away grease, sludge, and tree roots — clearing even the toughest clogs.

24/7 emergency line

Our emergency line is staffed 24/7 for urgent flooding, burst pipes, or collapsed drains. Call anytime — we dispatch immediately.

Process

How we handle your storm drain job

From inspection to resolution — a transparent process for every storm drain service.

  1. 01

    Book service

    Call or book online. Our 24/7 emergency line handles urgent flooding calls. We schedule a same-day or next-day appointment for non-emergencies.

  2. 02

    Video inspection

    We insert a waterproof camera into the storm drain line to locate blockages, cracks, root intrusion, or collapsed sections. The feed is recorded.

  3. 03

    Flat-rate quote

    After diagnosis, we provide a flat-rate quote with itemized options: cleaning, repair, or replacement. No hourly surprises.

  4. 04

    Service performed

    We perform the agreed work: hydro-jetting to clear clogs, trenchless pipe repair for cracks, or full system replacement using excavation if needed.

  5. 05

    Flow test

    We flush the system with water to verify full flow, check for leaks at all joints, and ensure the drain is operating properly.

  6. 06

    Warranty + tips

    All work is backed by a 1-year warranty on parts and labor. We provide maintenance tips to prevent future clogs and flooding.

Team

Our technicians

Certified pros with 5+ years on the trucks

  • Maria Santos

    Maria Santos

    Lead dispatcher

    12 years experience
    Reviews: 62 5.0
  • Andres Moreno

    Andres Moreno

    Lead plumber specialist

    12 years experience
    Reviews: 65 5.0
  • Sarah Mitchell

    Sarah Mitchell

    Office manager

    6 years experience
    Reviews: 57 5.0
  • Tommy Nguyen

    Tommy Nguyen

    Drain cleaning bathroom specialist

    14 years experience
    Reviews: 33 4.8
  • Jasmine Carter

    Jasmine Carter

    Scheduling coordinator

    8 years experience
    Reviews: 70 5.0
  • Mei-Lin Wu

    Mei-Lin Wu

    Billing specialist

    8 years experience
    Reviews: 75 5.0
  • Brian Mitchell

    Brian Mitchell

    Senior plumber technician

    6 years experience
    Reviews: 55 5.0
  • Terrence Boyd

    Terrence Boyd

    Drain cleaning kitchen specialist

    8 years experience
    Reviews: 73 5.0
  • Sofia Martinez

    Sofia Martinez

    Customer service representative

    8 years experience
    Reviews: 68 5.0
  • Tom Gallagher

    Tom Gallagher

    Plumber diagnostics expert

    12 years experience
    Reviews: 60 5.0
Case studies

Recent storm drain projects in NYC

Real jobs our team completed across the five boroughs.

Catch basin, Brooklyn
Catch basin, Brooklyn
$350
1-year warranty
Symptom
Street flooding after rain
Diagnosis
Catch basin full of debris and sediment, outlet pipe partially blocked
Resolution
Cleaned basin, hydro-jetted outlet pipe, replaced grate. Tested with water — full flow restored.
MR
Mike Reynolds
Senior tech
4.9
Storm drain pipe, Queens
Storm drain pipe, Queens
$1,800
1-year warranty
Symptom
Sinkhole in driveway
Diagnosis
4-inch clay pipe collapsed under driveway
Resolution
Trenchless CIPP lining installed through existing pipe. No digging. Driveway intact. Flow restored.
CV
Chris Velez
Lead plumber
4.8
French drain, Bronx
French drain, Bronx
$2,200
1-year warranty
Symptom
Basement flooding during heavy rain
Diagnosis
No drainage system — water pooling against foundation
Resolution
Installed French drain with perforated pipe, gravel, and filter fabric. Connected to dry well. No more flooding.
MR
Mike Reynolds
Senior tech
4.9
Sump pump, Staten Island
Sump pump, Staten Island
$450
1-year warranty
Symptom
Pump not turning on after storm
Diagnosis
Failed float switch, pump motor seized
Resolution
Replaced sump pump with new pedestal unit, installed new check valve. Tested with water — pump cycles properly.
CV
Chris Velez
Lead plumber
4.8
Backwater valve, Manhattan
Backwater valve, Manhattan
$1,300
1-year warranty
Symptom
Sewer backup into basement during rain
Diagnosis
No backwater protection — municipal line surcharge pushed water back
Resolution
Installed backwater valve on main drain line. Tested with water — one-way flow confirmed.
MJ
Mark Johnson
Master plumber
4.7
Storm drain line, Brooklyn
Storm drain line, Brooklyn
$400
1-year warranty
Symptom
Slow drainage after leaf fall
Diagnosis
Line clogged with leaves, mud, and small roots
Resolution
Hydro-jetted entire line from catch basin to street. Camera showed clean pipe. Drainage restored.
MR
Mike Reynolds
Senior tech
4.9
New storm drain system, Queens co-op
New storm drain system, Queens co-op
$4,500
1-year warranty
Symptom
No storm drain — water pooling in courtyard
Diagnosis
Property lacked storm drainage; water damaged foundation
Resolution
Installed catch basins, 6-inch PVC piping, and connection to municipal storm sewer. Courtyard now dry.
CV
Chris Velez
Lead plumber
4.8
Dry well, Staten Island
Dry well, Staten Island
$1,600
1-year warranty
Symptom
Downspout runoff flooding yard
Diagnosis
No infiltration — water sat in yard for days
Resolution
Installed dry well with perforated pipe and gravel. Connected downspout. Water now percolates within hours.
MJ
Mark Johnson
Master plumber
4.7
Storm drain pipe, Bronx
Storm drain pipe, Bronx
$2,000
1-year warranty
Symptom
Collapsed pipe after construction
Diagnosis
Cast iron pipe crushed by heavy equipment
Resolution
Excavated and replaced 10-foot section with PVC. Backfilled and compacted. Tested with water — no leaks.
MR
Mike Reynolds
Senior tech
4.9
Catch basin cleaning, Manhattan
Catch basin cleaning, Manhattan
$300
1-year warranty
Symptom
Grate clogged with trash and leaves
Diagnosis
Basin full of debris, outlet pipe partially blocked
Resolution
Cleaned basin, removed debris, flushed outlet pipe. Replaced damaged grate. No more flooding.
CV
Chris Velez
Lead plumber
4.8
Brands

Brands we work with

We service and install equipment from all major brands.

Storm Drain Contractors in NYC: Services, Costs & What to Expect

What Is a Storm Drain System and How Does It Work?

A storm drain system collects rainwater from your roof, yard, and driveway, carrying it away from your property through underground pipes to the municipal storm sewer or a dry well.

What Is a Storm Drain System and How Does It Work?

A storm drain system collects rainwater from your roof, yard, and driveway through catch basins and underground pipes, carrying it away from your property to the municipal storm sewer or a dry well. We install and maintain these systems across all 5 NYC boroughs. The system starts at roof gutters that feed downspouts, which connect to underground pipes running to a catch basin or directly to the street sewer. In older NYC neighborhoods — particularly pre-1960s Brooklyn and parts of the Lower East Side — these storm drains often connect to a combined sewer that carries both stormwater and sanitary sewage in the same pipe. A properly functioning storm drain prevents basement flooding and foundation damage — the single most expensive repair for NYC homeowners after a heavy rain.

What Is a Catch Basin and How Does It Work?

A catch basin is a concrete or polymer box with a cast iron grate at the top that collects surface water from streets, yards, and driveways. Sediment and debris settle in the sump at the bottom while cleaner water flows through the outlet pipe into the storm drain system. The grate catches large debris — leaves, trash, gravel — while the sump traps finer sediment that would otherwise clog the underground pipes. NYC standard catch basins are 24″x24″ or 30″x30″, and the sump needs cleaning every 6-12 months — a neglected sump is the #1 cause of street flooding around the basin.

Common Storm Drain Components in NYC Homes

  • Catch basin: Concrete or polymer box with a grate; collects surface water and traps sediment in the sump before water enters the pipe system.
  • Downspout: Vertical pipe from roof gutters that channels rainwater into the underground storm drain system; often connects via a boot fitting at ground level.
  • Cleanout: A capped access point — typically a 4″ pipe rising to ground level — that allows camera inspection and hydro-jetting equipment to enter the system.
  • Underground pipe: PVC (SDR-35 or Schedule 40), clay tile, or cast iron pipe that carries water from catch basins to the municipal storm sewer or dry well.
  • Dry well: An underground pit filled with gravel that collects and infiltrates stormwater into the surrounding soil; common where municipal storm sewer connection isn’t available.

What is the difference between a storm drain and a sanitary sewer?

Storm drains carry untreated rainwater to local waterways, while sanitary sewers carry wastewater to treatment plants — and in older NYC neighborhoods, the two share a single pipe.

Storm drain vs sanitary sewer: key differences

Comparison of storm drain and sanitary sewer systems in NYC
Parameter Storm drain Sanitary sewer
What it carries Rainwater, snowmelt, surface runoff Wastewater from toilets, sinks, showers, washing machines
Destination Local waterways, dry wells, or municipal storm sewer (MS4) Wastewater treatment plant
Treatment Untreated — no processing Treated at plant before discharge
NYC system type Separate in newer areas; combined in pre-1960s neighborhoods Separate in newer areas; combined in pre-1960s neighborhoods
Regulating agency NYC DEP (Clean Water Act) NYC DEP and NYSDEC
Typical blockages Debris, leaves, sediment, roots Grease, wipes, toilet paper, solids
Health risk of backup Primarily water and sediment (can be contaminated in combined system) Contains pathogens — significant health hazard

How to tell if you have a combined or separate system

NYC homes built before the 1960s in older neighborhoods — parts of Brooklyn, Manhattan, and the Bronx — likely have a combined sewer system where stormwater and sanitary wastewater share one pipe. Newer developments and post-1960s construction have separate systems, with storm drains running to local waterways and sanitary lines heading to treatment plants. A dye test — flushing colored dye down a cleanout and watching where it exits — is the definitive 15-minute diagnostic to confirm whether your line is storm or sanitary. In our field work, we’ve seen homeowners in Brooklyn brownstones mistake a clogged sanitary line for a storm drain issue, so that quick test saves everyone a lot of digging.

How do I know if my storm drain is clogged?

Watch for standing water in your yard after rain, gurgling from basement drains, and slow-draining downspouts — these are the most common signs that your storm drain system has a blockage.

7 signs your storm drain is clogged

  • Standing water in the yard: Water pools around the catch basin or in low spots for more than 24 hours after a moderate rain — this points to a main-line blockage beyond the sump.
  • Gurgling from basement drains: Air bubbles or gurgling sounds from floor drains or cleanouts during a rainstorm signal a partial obstruction in the pipe.
  • Slow-draining downspouts: Water backs up in gutters or overflows from downspouts, indicating the underground pipe is blocked between the downspout connection and the main line.
  • Basement water intrusion: Water seeps through basement walls or the slab after rain — a clogged storm drain forces water against the foundation.
  • Foul odors from drains: Stagnant water in a clogged pipe produces a musty or sewage-like smell, especially in combined sewer areas of Brooklyn and the Bronx.
  • Visible debris in the catch basin: Leaves, sediment, or trash packed in the basin sump means cleaning is overdue — and a full sump is the first step toward a pipe blockage.
  • Video inspection confirmation: We insert a camera from the cleanout to locate the exact blockage — root intrusion, sediment dams, or collapsed pipe — and plan the right cleaning method.

If standing water in your yard doesn’t drain within 24 hours after rain, the clog is likely in the main pipe rather than just the catch basin sump — this requires hydro-jetting or mechanical cleaning.

When to call a professional vs DIY

You can clear minor catch basin sediment yourself by scooping out debris, but if water pools in your yard after every moderate rain or you hear gurgling from basement drains, a professional video inspection is needed. That camera run — inserted from the cleanout — shows us whether the blockage is soft sediment, root intrusion, or a collapsed section before we decide on the tool. DIY drain snakes rarely reach the main line blockage in storm drains — the pipe diameter (4″ minimum) and distance from cleanout to street (often 50–100 ft) require commercial-grade equipment.

What causes storm drain backups?

Storm drain backups in NYC have a handful of recurring causes, from simple debris buildup to aging pipe systems that fail under pressure. Knowing the root cause determines whether a cleanout or a full replacement is needed.

Top causes of storm drain backups in NYC

  • Debris and sediment buildup: Leaves, gravel, and trash accumulate in catch basins and pipes over months, gradually reducing flow capacity until water has nowhere to go.
  • Root intrusion at pipe joints: Tree roots enter through loose joints in clay tile and older PVC pipes, growing inside the line and creating dense blockages. In Brooklyn brownstones with mature street trees, root intrusion is the #1 cause — and hydro-jetting alone won’t prevent regrowth without root-killing foam treatment.
  • Pipe collapse or cracking: Pre-1970 cast iron and clay pipes crack or collapse due to ground movement, heavy street traffic, or decades of internal corrosion, creating a physical blockage.
  • Improper grading around catch basins: If the ground slopes away from the catch basin instead of toward it, water never enters the system; sediment settles in the pipe and eventually causes a backup.
  • Frozen shallow pipes in winter: Storm drains buried less than 4 feet deep freeze during NYC winters, and ice blockages cause backups during the January thaw cycle.

Why NYC’s combined sewer system causes backups during heavy rain

In older NYC neighborhoods with combined sewer systems, heavy rain can overwhelm the shared pipe capacity, causing water to back up through basement floor drains and cleanouts. The combined sewer overflow (CSO) phenomenon happens when stormwater and sanitary sewage share one pipe — during a 1-inch-per-hour downpour, the system hits capacity and seeks the path of least resistance, which is often your basement. A backwater valve installed by a Licensed Master Plumber is the most effective protection against CSO-related basement flooding — it’s required in many NYC flood-prone areas and costs far less than a single cleanup.

What is hydro-jetting for storm drains?

Hydro-jetting uses high-pressure water to blast debris, sediment, and small roots from storm drain pipes — it’s the standard cleaning method for residential and commercial systems across NYC.

What is hydro-jetting and how does it clear storm drains?

Hydro-jetting uses a 3,000-4,000 PSI water jet with specialized nozzles to blast debris, sediment, and small roots from storm drain pipes without damaging the pipe walls. We always perform a video inspection before and after jetting to confirm the blockage is fully cleared. The truck-mounted unit carries 100-200 gallons of water and feeds a hose that advances through a cleanout or catch basin while the nozzle sprays. A forward-pulling nozzle pushes debris downstream to the municipal outlet, while a rear-facing nozzle cuts roots at pipe joints — using the wrong nozzle can push debris deeper into the pipe instead of flushing it out. For a hydro-jetting storm drain NYC service, we re-camera every job afterward to document the cleared line.

Hydro-jetting vs mechanical cleaning: which is better?

Comparison of storm drain cleaning methods
Method Water pressure / tool Best for Risk to pipe
Hydro-jetting 3,000-4,000 PSI Sediment, gravel, leaves, small roots Low — no scraping
Mechanical snake/auger Rotating cable with cutter head Large roots, solid blockages Moderate — can scrape pipe wall
Robotic cutter Remote-controlled cutting head Isolated root masses and scale Low — precise targeting

How often should you clean your storm drain?

Preventative hydro-jetting every 1-2 years keeps problem drains clear, while well-maintained systems need cleaning every 3-5 years. The frequency depends on tree coverage, soil type, and pipe material — clay tile pipes in older Brooklyn neighborhoods need more frequent attention than modern PVC. If you have mature trees near your property line, schedule annual cleaning — root intrusion accelerates in summer when roots seek moisture in the pipe joints.

Can you fix a broken storm drain pipe without digging?

Trenchless storm drain repair fixes damaged underground pipes without excavation, using methods like CIPP lining to create a new pipe inside the old one — but it only works when the pipe is structurally sound enough to hold the liner.

What is trenchless storm drain repair (CIPP lining)?

Trenchless storm drain repair NYC relies on Cured-in-Place Pipe (CIPP) lining — an epoxy-impregnated felt liner inserted into the damaged pipe, inflated with air or water pressure, and cured to form a smooth, jointless pipe-within-a-pipe. We complete most residential sections in 4-8 hours with no excavation. The process starts with a full video inspection and hydro-jetting to clean the pipe wall, then we measure the exact length and diameter — typically 20-40 feet of 4- to 6-inch storm drain on a Brooklyn rowhouse or Queens single-family. The epoxy liner cures at ambient temperature in 2-4 hours; hot water or steam accelerates it to under two hours. CIPP lining extends pipe life by 50+ years, but the pipe must be structurally sound enough to hold the liner — collapsed or severely offset pipes still require excavation.

When is excavation necessary?

  • Complete pipe collapse: The pipe walls have caved in entirely — no liner can hold against that pressure, so the section must be dug out and replaced.
  • Severe joint misalignment (offset): When two pipe sections shift more than 10-15% of the pipe diameter at the joint, a liner won’t seat properly and will buckle during inflation.
  • Multiple failures in the same section: Three or more cracks, breaks, or root intrusions within a 10-foot span mean the structural integrity is too compromised for trenchless repair.
  • No cleanout access points: If the pipe lacks a cleanout within 100 feet of the damaged area or at a direction change, the liner can’t be inserted — we’d need to excavate for access first.

Can you install a new storm drain system?

We install complete storm drain systems for NYC properties — from catch basins and downspout connections to the municipal tie-in, handling every stage from permit application through final inspection.

New storm drain installation: what’s included

  • Site design and permitting: A Licensed Master Plumber stamps the drawings and submits them to NYC DOB for review — the permit process takes 1–2 weeks, and we never excavate before approval.
  • Excavation and pipe laying: We dig 4–6 feet deep (below the frost line) and install SDR-35 or Schedule 40 PVC pipe at a minimum 4-inch diameter, with catch basins at every low point and cleanouts every 100 feet and at each direction change.
  • Surface restoration: After backfill and compaction in 6-inch lifts, we restore concrete, asphalt, or topsoil — concrete restoration adds curing time before the surface is usable.
  • Inspection and sign-off: An NYC DOB inspector verifies the slope (minimum ¼ inch per foot), connections, and cleanout placement before we close the permit.
  • Warranty: All storm drain installation NYC work carries a 1-year warranty on workmanship; the PVC pipe itself has a 50–100 year manufacturer design life.

How long does storm drain installation take?

A typical residential storm drain installation takes 3–7 days from excavation to final inspection, depending on pipe length, soil conditions, and surface restoration requirements. Rocky soil or clay — common in Queens and Staten Island — can add 1–2 days to excavation, while concrete restoration adds curing time before the surface is usable.

Do I need a permit for storm drain work in NYC?

NYC requires permits from the Department of Buildings and DEP for any storm drain installation, modification, or connection to the municipal system — minor cleaning and spot repairs typically don’t need one.

When do you need a permit for storm drain work in NYC?

  • DOB permit required: Any new storm drain installation, pipe replacement, or connection to the municipal system needs a NYC DOB permit submitted by a Licensed Master Plumber.
  • DEP permit for municipal connection: Connecting to the municipal separate storm sewer system (MS4) requires a separate NYC DEP Stormwater Management permit under the Unified Stormwater Rule.
  • Repairs that don’t need a permit: Catch basin cleaning, hydro-jetting, video inspection, and spot repairs of existing pipes using the same material and size typically proceed without a permit.
  • Penalties for unpermitted work: Connecting a sump pump discharge to the storm drain without a DEP permit is illegal in NYC and can result in fines of $1,000–$10,000 plus a stop-work order.
  • Storm drain permit NYC process: We handle the full permit application — plans go to DOB for 1–2 week review, DEP signs off on the MS4 connection, and a final inspection follows the work.

NYC DEP stormwater regulations you should know

NYC DEP’s Unified Stormwater Rule (2022) requires on-site stormwater retention for new developments over 20,000 sq ft, and any connection to the municipal storm sewer needs a DEP permit under the MS4 program. The rule governs how stormwater runoff is managed on private property, specifying retention volumes, infiltration rates, and overflow routing for new construction and major renovations. Properties in combined sewer areas — much of pre-1960s Brooklyn, Manhattan, and the Bronx — must also comply with DEP’s CSO Long Term Control Plan, which limits how much stormwater enters the shared pipe. Downspout disconnection from the combined sewer is required in many NYC areas — if done improperly, water pools against your foundation and causes basement leaks.

Conclusion: Keeping Your Storm Drain System Working

Main takeaways

Storm drain maintenance is essential for preventing basement flooding, foundation damage, and street flooding in NYC’s aging infrastructure. The catch basin — that concrete box with the cast iron grate in your yard or driveway — is the first line of defense. It traps leaves, gravel, and sediment in its sump before those materials reach the underground pipes. But that sump fills up over time. In the field, I see homeowners who ignore the catch basin for years, then call us after a heavy rain floods their basement. The fix is straightforward: regular catch basin cleaning every 6-12 months and video inspection every 1-2 years catch problems before they cause expensive damage — a $350 cleaning today prevents a $5,000 basement flood repair tomorrow.

Reputation

Recommended on independent platforms

Read what real customers are saying about us

Customer reviews

What our customers say

4.9
Based on 30 reviews
  • Megan K.
    Storm Drain · Order #NYC-2026-04-1001
    After a heavy rain, my backyard was flooding. Called these guys and they sent a crew within 90 minutes. Cleared the main line and installed a cleanout. All done in under 2 hours. No more puddles. Great work.
  • Carlos M.
    Storm Drain · Order #NYC-2026-04-1002
    My storm drain was clogged for weeks. Called ECO and they came same day. The tech, Roberto, was professional and explained everything. They used a camera to inspect and cleared the blockage in about an hour. Fair price and the 1-year warranty gives peace of mind.
  • Lauren B.
    Storm Drain · Order #NYC-2026-04-1003
    Storm drain backed up into my basement. Called at 8am, tech arrived by 9:30. Diagnosed a tree root intrusion and cleared it with a hydro-jet. Explained the whole process. Clean, fast, and professional. Highly recommend.
  • Sofia R.
    Storm Drain · Order #NYC-2026-04-1004
    The storm drain on my street was overflowing. Called ECO and they dispatched a team in about an hour. Cleared the debris and checked the pipes with a camera. No issues since. Quick and effective.
  • Luis G.
    Storm Drain · Order #NYC-2026-04-1005
    Had a clogged storm drain after a big storm. Called Saturday morning, tech arrived within an hour. Used a snake to clear it out. Charged a fair price. Would use again.
  • Kevin S.
    Storm Drain · Order #NYC-2026-03-1006
    After a week of rain, my yard was a swamp. Called ECO and they came out same day. The tech, Mike, found the clog in the main line and hydro-jetted it clean. Took about 2 hours. The 1-year warranty gives me confidence. Great service.
  • Marcus W.
    Storm Drain · Order #NYC-2026-03-1007
    Storm drain was backed up for days. Called and they came in 90 minutes. Tech was friendly and fixed the issue. No complaints.
  • Tasha J.
    Storm Drain · Order #NYC-2026-03-1008
    My storm drain was clogged with leaves and mud. Called ECO and they sent a team next day. They cleared it out and checked the whole line. Works perfectly now. Thanks!
  • Patrick D.
    Storm Drain · Order #NYC-2026-03-1009
    Had a sudden backup in the storm drain after a downpour. Called ECO at 7pm — they came within the hour. Cleared the blockage and even checked the adjacent drains. Very responsive and professional. Highly recommend.
  • Ashley H.
    Storm Drain · Order #NYC-2026-03-1010
    Storm drain in front of my house was overflowing. Called ECO and they cleared it within hours. No more flooding. Great job.
  • Carlos M.
    Storm Drain · Order #NYC-2026-02-1011
    Called about a backed-up storm drain after heavy rain. Tech arrived in about 45 minutes, cleared the line with a snake, and tested it with water. No issues since. Fast and professional.
  • Tasha W.
    Storm Drain · Order #NYC-2026-02-1012
    Our storm drain in Queens was clogged for weeks. Called these guys and they came same day. Tech used a camera to check the line, found tree roots, and cleared them out. Fair price and quick work.
  • Marcus J.
    Storm Drain · Order #NYC-2026-02-1013
    Tech showed up at 8 am. Cleared the storm drain in 30 minutes. Done. Great service.
  • Brendan M.
    Storm Drain · Order #NYC-2026-02-1014
    Had a backup after a big storm. Called at 7 pm, tech was at my door by 8. Cleared the drain and checked the whole line with a camera. No problems since. Highly recommend.
  • Wei T.
    Storm Drain · Order #NYC-2026-01-1015
    Our storm drain was slow for months. Tech came out, used a hydro-jet, and it's been perfect. Explained everything clearly. Good job.
  • Sofia R.
    Storm Drain · Order #NYC-2026-01-1016
    Second time using these guys. Last year they fixed our main line, this time it was the storm drain. Same great service — on time, thorough, and the 1-year warranty gives peace of mind.
  • Kevin L.
    Storm Drain · Order #NYC-2026-01-1017
    Storm drain was backing up into the street. Called in the morning, they came by noon. Camera inspection showed a collapsed pipe. They quoted a repair and finished in two days. No more flooding.
  • Sasha M.
    Storm Drain · Order #NYC-2026-01-1018
    Quick and easy. Tech arrived on time, cleared the drain, no mess. Would use again.
  • Tom R.
    Storm Drain · Order #NYC-2025-12-1019
    After a few days of rain our backyard was a pond. Called these guys, they came out the same afternoon, snaked the drain, and it drained immediately. Fair price, friendly tech. Happy customer.
  • Matt S.
    Storm Drain · Order #NYC-2025-12-1020
    Booked online for a storm drain cleaning. Tech called 30 minutes before arrival. Showed up on time, did the job in under an hour. No complaints.
  • Marcus W.
    Storm Drain · Order #NYC-2025-12-1021
    Tech arrived in 45 minutes. Cleared the main line clog in about an hour. No mess, no fuss. Drain hasn't backed up since. Solid work.
  • Sung T.
    Storm Drain · Order #NYC-2025-11-1022
    Water was backing up in the basement after heavy rain. Called these guys and they came same day. Tech (James) showed up in about an hour, snaked the drain, and explained what caused it—tree roots. Fixed it with a hydro-jet. Works perfectly now. 1-year warranty too.
  • Wei L.
    Storm Drain · Order #NYC-2025-11-1023
    Drain was slow for weeks, then totally clogged. Called in the morning, tech came by noon. Used a camera to find the blockage—grease buildup. Hydro-jetted it clean. Been a month now, drains fast. Would recommend.
  • Carlos M.
    Storm Drain · Order #NYC-2025-10-1024
    Had a backup in the basement drain after a big storm. Called these guys and they sent someone out within an hour. Tech (Alex) ran a camera, found a collapsed pipe section. Replaced it same day. Price was reasonable, and the work comes with a 1-year warranty. Very satisfied.
  • Sofia R.
    Storm Drain · Order #NYC-2025-10-1025
    Scheduled an appointment for a slow drain. Tech came on time, diagnosed it as a partial clog from sediment. Flushed it out with a high-pressure hose. Took about 45 minutes. No issues since. Good service.
  • Akira K.
    Storm Drain · Order #NYC-2025-07-1026
    Basement drain overflowed during a downpour. Called the emergency line at 10 pm. Tech arrived within an hour, cleared the blockage with a snake, and checked the entire line. Saved my basement from flooding. Absolutely worth it.
  • Jorge G.
    Storm Drain · Order #NYC-2025-03-1027
    Slow drain in the kitchen sink, but the storm drain outside was also backing up. Tech came and snaked both. Explained that tree roots were getting into the pipe. Recommended annual maintenance. Fair price, good work.
  • Tasha R.
    Storm Drain · Order #NYC-2024-12-1028
    Good service overall. They cleared the storm drain quickly, but the tech was about 20 minutes late. Still did a thorough job with the camera inspection. Price was what they quoted, no surprises. Would use again, just hope for better timing.
  • Darnell B.
    Storm Drain · Order #NYC-2024-08-1029
    Had a clogged storm drain that was causing water to pool in the yard. They came out, snaked it, and it seemed fine for a week. Then it clogged again. They came back and this time used a hydro-jet. Working now, but the first visit should have been more thorough.
  • Ana L.
    Storm Drain · Order #NYC-2024-04-1030
    Called for a backed-up storm drain. Tech arrived within the window and cleared it with a snake. It's working now, but the price felt a bit high for a 30-minute job. Still, they did the work and it's fixed. No complaints beyond that.
FAQ

Frequently asked questions

Answers to the most common questions from our customers.

Storm drain repair in NYC typically costs between $400 and $1,500 depending on the damage extent and accessibility. Eco Service NY provides a free diagnostic when you book the repair, and our technicians arrive same-day across all five boroughs. For complex repairs like deep pipe sections, costs may run higher, but we quote the price before any work begins.
Storm drain cleaning in NYC ranges from $150 to $300 for a standard drain, with main-line cleaning costing $350 to $1,000. Eco Service NY includes a free diagnostic with repair, so you know the exact scope before committing. Our techs use hydro-jetting and augers to clear debris, roots, and sediment from your storm drain.
Storm drains should be cleaned at least once a year, ideally before the rainy season in spring or fall. In NYC, properties with heavy tree coverage or older pipes may need cleaning every six months to prevent root intrusion and sediment buildup. Eco Service NY recommends an annual inspection to catch clogs early and avoid emergency backups.
Yes, Eco Service NY provides storm drain service across all five NYC boroughs: Manhattan, Brooklyn, Queens, Bronx, and Staten Island. Our technicians are stationed throughout the city to ensure same-day arrival for emergency calls. Whether you're in a high-rise in Manhattan or a brownstone in Brooklyn, we can handle your storm drain needs.
Most storm drain repairs take 2 to 4 hours once the technician arrives, depending on the damage and access. Simple pipe patching or joint sealing can be done in under 2 hours, while full pipe replacements may take a full day. Eco Service NY provides a time estimate during the free diagnostic so you know what to expect.
Yes, Eco Service NY offers 24/7 emergency storm drain service for urgent issues like flooding, sewage backups, or burst pipes. Our emergency response time is 60–90 minutes across all five boroughs. Call our emergency line anytime, day or night, and a licensed technician will be dispatched immediately.
Eco Service NY provides a 1-year warranty on all storm drain repairs, covering both parts and labor. This is longer than the typical 90-day industry baseline in NYC, giving you peace of mind. The warranty applies to all repair work, including pipe replacement, joint sealing, and drain cleaning.
Yes, Eco Service NY regularly works with homeowners associations, co-op boards, and property managers across NYC. We handle storm drain maintenance and repairs for multi-unit buildings, ensuring compliance with co-op rules and board approval processes. Contact us to discuss a service agreement for your property.
Eco Service NY installs sump pumps from leading brands like Zoeller, Wayne, Liberty Pumps, and Basement Watchdog. We carry both pedestal and submersible models to suit your basement or crawl space needs. Our technicians can recommend the best pump for your property's water volume and sump pit size.
In NYC, permits are typically required for storm drain work that involves altering the public sewer connection or excavating beyond 4 feet deep. Eco Service NY handles all necessary permits for your project, ensuring compliance with NYC Department of Environmental Protection regulations. For minor repairs like clearing a clog, a permit is usually not needed, but we always check local requirements.
Storm drain backups are commonly caused by debris buildup (leaves, trash, sediment), tree root intrusion into pipe joints, and pipe collapses due to age or ground shifting. In NYC, older neighborhoods with combined sewer systems can also experience backups during heavy rain when the system is overwhelmed. Regular cleaning and inspection help prevent these issues.
Signs of a clogged storm drain include standing water in your yard or basement after rain, slow drainage from downspouts or catch basins, gurgling sounds from drains, and foul odors from the drain opening. If you notice any of these, call Eco Service NY for a free diagnostic. Our technicians use camera inspections to locate the exact blockage.
A storm drain carries rainwater and runoff from roofs, driveways, and streets to local waterways or retention basins. A sanitary sewer carries wastewater from toilets, sinks, and appliances to a treatment plant. In NYC, some older neighborhoods have combined sewers that carry both, but most areas have separate systems. Mixing the two can cause backups and is illegal.
Yes, Eco Service NY offers trenchless pipe repair methods like pipe lining (CIPP) and pipe bursting for storm drains. These techniques allow us to repair cracked or broken pipes without extensive excavation, saving time and preserving your landscaping. Trenchless repair is ideal for pipes under driveways, sidewalks, or mature trees.
More services

We also handle

From drain cleaning to water heater installation — see our full plumbing services.