Customer Reviews
Real feedback from customers across every ECO Service category — appliance repair, cleaning, roadside assistance, healthcare, products, and more.
Customer reviews
What customers are saying
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Quick and professional install. The team arrived within 90 minutes, removed the old unit, and had the new one running in a couple hours. Clean work, no mess.
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Our AC unit died on the hottest day in April. Called at 10 am, tech (Mike) was here by 11:15. Diagnosed a bad capacitor in 10 minutes, had the part on his truck, and had us cooling again in under an hour. Price was fair — $165 for the service call and part. He also checked our filter and gave tips to keep the unit running efficiently. Very professional, wore booties, and explained everything clearly. Highly recommend.
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Our central AC stopped blowing cold air on the hottest day of June. Tech (Alex) arrived within an hour, diagnosed a bad capacitor, and had it replaced in 30 minutes. Price was fair at $180. He explained everything clearly and wore shoe covers. Unit has been running perfectly since. The 1-year warranty gives peace of mind. Highly recommend.
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Tech showed up at 8 am sharp. Installed a new LG AC unit in my apartment in about 2 hours. Clean work, no mess. Very professional. Highly recommend.
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Kitchen sink was completely clogged at 10 pm. I called, and the plumber arrived in 40 minutes. He snaked the drain and had it running clear in 20 minutes. Fair price, and the 1-year warranty gives peace of mind.
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Had a new AC unit installed in our Brooklyn apartment. The tech arrived within 90 minutes and finished the job in about 3 hours. Clean work, everything works perfectly. Definitely recommend.
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Tech arrived in 45 minutes for a kitchen sink leak. Diagnosed a worn P-trap, replaced it with OEM-spec parts. Done in an hour. Clean work, fair price. Will call again.
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My washer flooded the laundry room at 11pm. Called these guys, tech (Mike) showed up in 45 minutes. Diagnosed a failed drain pump, had the part on the truck, swapped it in under an hour. No mess, machine quiet again, and the 1-year warranty is reassuring.
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Lost power to half my apartment on a Sunday. Called at 9am, tech arrived by 10. Diagnosed a bad main breaker in the panel. Replaced it in under an hour. All good now. Highly recommend.
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Our Sub-Zero fridge stopped cooling last Tuesday night. I called at 8 am and the tech, Mike, arrived by 9:30. He diagnosed a faulty compressor relay in 20 minutes, quoted $389 flat, and had it running cold again in under two hours. He even cleaned the condenser coils while he was at it. The 1-year warranty gives me confidence. Highly recommend.
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Same-day service lived up to the promise. My Kenmore fridge stopped cooling on a Saturday morning; I called at 9 am and tech Alex arrived before noon. He quickly diagnosed a faulty start relay, had the part on the truck, and had it running cold again within an hour. The 1-year warranty gives me confidence. Alex was polite, wore boot covers, and cleaned up the dust behind the fridge before leaving. Total came to $195, which felt fair. I’ll definitely use them again for any appliance issues.
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Our central AC stopped cooling on a sweltering 90° day last week. I called around 10 am, and tech Alex arrived within 70 minutes from Brooklyn. He's EPA-608 certified and immediately diagnosed a leaking evaporator coil. He walked me through the issue, used OEM-spec parts for the replacement, and had the system blowing cold again in under 2 hours. The diagnostic was free with the repair, and the 1-year warranty on parts and labor is reassuring. Cleaned up everything before leaving. Our apartment is comfortable again, and the unit hasn't skipped a beat since. Highly recommend. Honest pricing and no upselling — just a fair, skilled job.
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Lost power in half my apartment at 10 pm. Called the emergency line, and Alex showed up in 45 minutes. Found a bad breaker in the panel, replaced it on the spot. Power back within an hour. Fast, professional, and the 1-year warranty gives peace of mind.
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Tech arrived in 40 minutes on a Saturday. Replaced a faulty breaker in the panel. Clean work, everything explained clearly. 1-year warranty on the repair. Solid.
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Quick work, on time and on budget. Replaced the main panel in my Brooklyn co-op. Tech was professional, wore booties, and cleaned up. Smooth.
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Called about a tripping breaker in our Midtown office. Tech arrived in 40 minutes — fast. Diagnosed a failing AFCI breaker, replaced it in 20 minutes. All good now. Would use again.
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Quick and professional. Needed a GFCI outlet installed in my Brooklyn brownstone. Tech arrived within 45 minutes, did the job in 20, and explained everything. 1-year warranty, too. Solid.
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Tech showed up at 7 am sharp. Replaced a faulty GFCI outlet in my Brooklyn kitchen in under an hour. Clean work. Quiet. Done.
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Power went out at 3 am. Called, and a tech was at my door in 45 minutes. Fixed the breaker panel issue fast. Really appreciated the 1-year warranty on the work.
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Quick and clean. Tech added two new outlets in my kitchen. Arrived in 45 minutes, done in under an hour. $71 per outlet, fair price. Everything works great.
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Booked online and they showed up same day. Tech hung beautiful warm-white lights along my roofline and wrapped the tree in the front yard. Everything was neat, no loose wires. Perfect for the holidays.
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Tech (Mike) arrived in 40 minutes for my emergency call on a Saturday. Installed three new pendant lights in the kitchen. Work was clean, and he explained the wiring setup. Great job.
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Tech (Alex) arrived in 35 minutes for my emergency outdoor lighting issue. Diagnosed a faulty transformer in 15 minutes, quoted $249 fixed before any work, and finished in just under 90 minutes. Cleaned up after himself. Lights are bright and reliable now. Real pro work, and the 1-year warranty gives me peace of mind.
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Quick install of a new dining room chandelier. The electrician was on time, worked cleanly, and explained the wiring. Done in under an hour. Looks great.
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Tech (Alex) replaced our old kitchen fluorescents with sleek LED strips — brighter, cooler, and the room looks twice as big. Arrived on time, finished in under two hours. Clean work. Love the 1-year warranty.
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Tech arrived at 7:30 am sharp. Installed low-voltage path lights along our walkway in under two hours. Looks amazing at night. Clean work, no mess.
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Called on a Sunday for emergency kitchen lighting. Tech arrived in 45 minutes. Installed 6 recessed LED lights in under 2 hours. Clean work, no mess. 1-year warranty gives peace of mind.
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Called for an emergency outlet issue on a Saturday. Tech arrived in about 45 minutes. Replaced a faulty GFCI outlet and checked the whole circuit. Quick and professional. Highly recommend.
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Booked online, tech came on time. Installed two pendant lights in my living room in under an hour. Looks great. Clean work.
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Called at 8 pm Saturday — pool light was flickering green. Tech arrived in 45 minutes, replaced the fixture in under an hour. Quiet, clean work. Pool looks amazing now.